Log Ref

Appendix O - Complaint Log

Log Ref.	Location	Received Date	Details of Complaint	Investigation/ Mitigation Action	Status
COM-2020-07-01	Public Road at Portion 6a (ND/2019/01)	13^th July 2020	The EPD visit on 13 July 2020 was to respond the complaint received from the 2nd week in July regarding the dust problem in public road of Portion 6a. Mr. Tse (EPD) observed muddy wheel track on the public road, and he expressed that the public road should keep free of mud even it was inside the project area. He also advised BKRWJV (the Contractor) to clean up the muddy wheel track and provide rectified photos to him.	A designated person is provided at the ingress/egress for vehicle washing before the wheel washing facility is in use, this is to make sure all vehicle are free of mud before leaving the site. And, the designated person is also responsible for cleaning the public road if any mud is found on it.	Closed

Log Ref.

Location

Received Date

Details of Complaint

Investigation/ Mitigation Action

Status

COM-2020-07-01

Public Road at Portion 6a

(ND/2019/01)

13^th July 2020

The EPD visit on 13 July 2020 was to respond the complaint received from the 2nd week in July regarding the dust problem in public road of Portion 6a.

Mr. Tse (EPD) observed muddy wheel track on the public road, and he expressed that the public road should keep free of mud even it was inside the project area. He also advised BKRWJV (the Contractor) to clean up the muddy wheel track and provide rectified photos to him.

A designated person is provided at the ingress/egress for vehicle washing before the wheel washing facility is in use, this is to make sure all vehicle are free of mud before leaving the site.

And, the designated person is also responsible for cleaning the public road if any mud is found on it.

Closed